RETURNING AN ORDER
You may return any product to Pash Living should you find it damaged, incorrect or the goods do not meet your approval. Any courier damages or incorrect deliveries should be advised by e-mail, together with a clear digital image of the problem, within three days of receipt of the goods to . If items are damaged or incorrect we will arrange collection.
If the goods do not meet your approval, we can either offer a refund or an exchange. You will need to notify Pash Living by e-mail within seven days of receipt of the goods, and return the goods within 14 days of receipt of the goods.
Please send all returns to the following address, accompanied by a copy of your invoice.
- Pash Living
- Unit 2A Manor Drive
- LE12 7RZ
- United Kingdom
The cost of any returns carriage shall be borne by you. All returns should be insured against carrier damage i.e. recorded delivery. You are responsible for the safekeeping of the item until we receive it. All returns must be packaged in their original packaging to avoid any damage.
All returns will be assessed for damage and customer abuse, should we feel that either have been carried out we may either, offer a partial refund, or no refund. We will not accept returns if the item is used, unless found to be faulty. In the event of a fault you must first contact Pash Living by phone or e-mail, we may wish to send an agent to assess the fault, for possible repair, before agreeing any return.
This does not affect your statutory rights.